Shipping Policy

Shipping Policy for Afghanidryfruit.com.pk

Delivery Information

Afghani Dry Fruits’ Shipping and Returns Policy ensures the delivery of all your ordered dry fruits to your doorstep across Pakistan within the specified timeframe.

3-5 DAYS MINIMUM and MAXIMUM threshold.

If you do not receive your parcel within 5 days, please contact us at the number below or email us at afghanidryfruits888@gmail.com

Note:
Please do not accept the parcel if the seal is broken. Call us immediately at 0314 0262747 so we can resolve your issue.

Order Processing

The Afghani Dry Fruits customer support team confirms your order and processes it within 1–2 business days. Once shipped, they will send you a tracking number.

Shipping Charges

  • Free Shipping: On orders below 10000 within Pakistan. The advance shipping Fees will be charge on the orders above 10,000
  • International Shipping: Calculated on the bases of location where they are shipped

Shipping Restrictions

We ship to all five provinces of Pakistan Punjab , Sindth , KPK , Balochistan

Packaging

We pack your orders carefully to ensure the safety of your products and safe delivery at your door step .

Track Your Order

You’ll receive a tracking number to monitor your shipping day by day

Lost or Damaged Shipments

Contact us immediately for assistance if your order is lost or damaged.

Return & Exchange Policy for Afghanidryfruit.com.pk

At Afghahttps://afghanidryfruits.com.pk/nidryfruit.com.pk, Shipping and Returns policy we want you to be completely satisfied with your purchase. This policy explains our terms regarding product returns, exchanges, and refunds. Please read through it to ensure a smooth and hassle-free experience.

Eligibility for Returns & Exchanges

We accept product returns and exchanges only under the following conditions:

  1. Manufacturing Defects: If the product has a manufacturing defect.
  2. Damaged Items: If the product is received in a damaged condition.
  3. Opened Seals: If the product’s seal was opened before delivery.
  4. Physical Damage: If the product has visible damage (e.g., scratches) upon receipt.

How to Request a Return or Exchange

If you wish to return or exchange a product purchased from Afghani dry fruits, please follow these steps:

  1. Contact Us: Call our helpline at 0314-0262747 or email us at Afghanidryfruithttps://mail.google.com/mail/u/0/#inboxs888@gmail.com.
  2. Provide Details: Include your order number, product details, and reason for return or exchange.
  3. Investigation: Our quality assurance team will evaluate your claim and guide you through the process of return or exchange.

Time Frame for Returns & Exchanges

Please communicate your claims, disputes, or concerns within 24 hours of receiving your order for a prompt response and resolution.

Non-Eligibility for Returns & Refunds of Shipping and Returns policy

We do not accept returns or refunds for products based on the following reasons:

  • Buyer’s Preference: If the buyer simply doesn’t like the product, as long as it is accurately presented and described in the product catalog and product page.
  • Incorrect Orders: We encourage buyers to carefully review their order before confirming. We are not responsible for orders place incorrectly.

However, we will help facilitate exchanges or replacements according to the buyer’s preference.

Eligibility for Refunds

Refunds will only be process if:

  • Delayed Delivery: If we are unable to deliver the product within the stated time frame of 3-5 business days, excluding curfew, government shutdowns, or unforeseen circumstances (e.g., “Acts of God”).
  • Product Mismatch: If the product received does not match the product image or description on the website, or if it does not meet the specifications mentioned in the product description.

If you receive a replica or a mismatched item, you can request a return, exchange, or refund after mutually agreeing with Afghanidryfruit.com.pk.

Order Cancellation

You may cancel your order at any time before dispatch. Once the order has been dispatch, the buyer will be responsible for return shipping costs. After the product is return to us, the cancellation will be processed.

How to Return Products

In the case of product discrepancies (e.g., receiving the wrong item), you may return the product after contacting us. Our quality assurance team will review your claim within 5-10 working days and respond with the appropriate resolution.

Contact Us

For any questions or concerns related to our Shipping and Returns policy , please contact:

Afghani Dry Fruit
Email: afghanidryfruits888@gmail.com.
Phone: 0314 0262747
Website: www.afghanidryfruit.com.pk